Came to sort out some identity verification stuff and the staff were actually helpful and knew what they were doing which I appreciated. Everything went smooth until I got to the payment part and their system was moving at snail pace like NEPA had just taken light, took almost 20 minutes just to process my transaction when it should have been instant. Overall I'm satisfied with what they did for me but that lag time was frustrating honestly, made me wonder if they need to upgrade their technology sef since na IT solutions company this is.
