I've tried here for months now and honestly Novo Health Africa has made dealing with insurance claims way less stressful than before. The staff member who processed my last claim sha didn't rush me through it like other places do, she actually sat down and explained what was covered and what wasn't so I understood exactly what was happening. No long queues either which for a healthcare hub in Kaduna is actually refreshing. Worth the peace of mind knowing my insurance is being handled properly.
