Tried not to think about it too much at first but Shuttlers seemed like exactly what us teachers need for getting to school on time. The pickup system works fine most days and the drivers are generally polite, but abeg the delays are something else. I've been late to class twice already because the shuttle didn't show up when the app said it would, and customer service just told me to wait next time without explaining what happened. For what they charge monthly, the reliability should be better than this.