Wasn't even planning to come but my friend dragged me to try HealthTracka's at-home lab testing and honestly it was mixed. The actual test kit was straightforward and the instructions were clear, but ordering online took forever — website kept timing out and customer service took two days to respond to my message. Results came back quick which was good, but they didn't follow up or explain anything to me sha, just sent the numbers without context. For someone like me who wanted something convenient, the ordering part defeated the whole purpose of 'simple.'
