Leadway Assurance

3.5
3.5 from 2 Reviews and Ratings
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Tunde Usman
Insurance claim process is too slow for my liking

Wasn't enthusiastic but came anyway and checked out Leadway after my coworker wouldn't stop talking about them. The girl at the counter was helpful explaining their plans sha, but when I actually needed to file a claim three months later, the whole thing dragged like NEPA issues — kept asking for the same documents over and over. They say they're innovative but the backend process feels stuck in 2015 honestly. Won't say they're terrible but e no easy waiting two months for a simple claim when other companies do it in weeks.

3
Date of experience: Mar 20, 2025

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