Name: Leadway Assurance
Address: 121/123 Funsho Williams Ave, Iponri, Lagos, 101211, Nigeria, Iponri, Lagos, 101211, Nigeria
Telephone: +234-1-2700700
Rating: 3.5

Leadway Assurance

3.5 from 2 Reviews and Ratings

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Ifeanyi Dankoli Guest

2 weeks ago

Insurance claims process is solid but their website confuses me sha

Long time customer dropping a review finally because Leadway has actually been reliable when I need to file claims for my shop. The whole process was straightforward and the staff explained everything clearly which I appreciated but honestly their website is a mess and I couldn't find half the information I needed without calling them. For an innovative insurance company they really need to update that platform because it wasted my time trying to sort things out online first. Still gave them 4 stars because when it actually matters the service itself is there.

Date of experience: Oct 25, 2025

Tunde Usman Guest

3 weeks ago

Insurance claim process is too slow for my liking

Wasn't enthusiastic but came anyway and checked out Leadway after my coworker wouldn't stop talking about them. The girl at the counter was helpful explaining their plans sha, but when I actually needed to file a claim three months later, the whole thing dragged like NEPA issues — kept asking for the same documents over and over. They say they're innovative but the backend process feels stuck in 2015 honestly. Won't say they're terrible but e no easy waiting two months for a simple claim when other companies do it in weeks.