Came here to sort out a shipment tracking issue and honestly the staff knew what they were doing, which was good. But sha, getting anyone to explain what was happening with my package took forever and I had to ask like three different people before someone actually listened. The office itself is organized and they have their systems in place but the waiting around and lack of follow up after I left really annoyed me. Not terrible but for a company this size you'd expect better customer care honestly.