Galaxy Backbone

4.5
4.5 from 2 Reviews and Ratings
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Average Rating

4.5

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5

2 Reviews

5 Star
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4 Star
50%
3 Star
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2 Star
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1 Star
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Hauwa Chukwu
Good work but their response time needs serious help

Frequent customer here and I must say Galaxy Backbone has been handling our agency's ICT infrastructure pretty well overall. The technical team knows their stuff and the systems they set up for us have been solid sha. My only real complaint is when we had that server issue last month, it took them almost three days to respond to our calls even though we're supposedly priority clients. For government work where downtime costs money, that kind of waiting around is not acceptable but everything else about their service has been on point.

4
Date of experience: Dec 28, 2025
Yetunde Ikechukwu
Galaxy Backbone actually knows their stuff

Was skeptical at first honestly because government contracts always seem messy, but these people handled our agency's ICT setup without drama. The technician that came to our office actually took time to explain everything instead of just plugging things in and leaving like some people do. Service was reliable and they followed up after to make sure everything was still working smooth. For government work sef, this na solid choice.

5
Date of experience: Jan 24, 2025

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