Name: ValueJet
Address: Murtala Muhammed Airport, Ikeja, Lagos, 100271, Nigeria, Ikeja, Lagos, 100271, Nigeria
Telephone: +234-1-0000000
Rating: 3.7

Folake Nwachukwu Guest

2 weeks ago

ValueJet flights are good but booking process needs work

Frequent customer here and I must say the actual flight experience is solid. Booked my last trip to Lagos and the cabin was clean, staff were friendly, and we arrived on time which aint always guaranteed with airlines these days. My only gripe sha is their online booking system took forever to load and I almost gave up before I finished purchasing my ticket. For a new airline trying to compete, they need to sort out that website because losing customers at the checkout point is just bad business.

Date of experience: Apr 24, 2025

Amaka Dankoli Guest

2 weeks ago

Flight was smooth but their booking system needs work

Used ValueJet for a trip from Ilorin to Lagos last month and I no go lie the flight itself was good, on time and the cabin crew were actually attentive. My only issue sha was booking online through their website because it kept timing out and I had to call customer care three times before my payment finally went through. For a new airline trying to compete they really need to fix that booking platform because it was frustrating when I just wanted to purchase my ticket quick quick. Overall the actual flying experience made up for the hassle though.

Date of experience: Sep 04, 2025

Ifeoma Odeh Guest

3 weeks ago

Flight was fine but booking process was chaotic

Wasn't even planning to fly ValueJet but my usual airline had no seats so abeg I tried them. The actual flight itself was smooth and on time which surprised me honestly, but the booking website sha — it kept asking me to enter my details over and over, payment gateway crashed twice before it finally went through. Ground staff were helpful when I arrived at the airport but that booking experience alone almost had me taking the bus instead.