Red Star Express

3.7
3.7 from 3 Reviews and Ratings
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Average Rating

3.7

/
5

3 Reviews

5 Star
33%
4 Star
0%
3 Star
67%
2 Star
0%
1 Star
0%

All Reviews

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Review Time

Dayo Salami
Decent service but delivery timing is frustrating

Used to be my go-to but Red Star Express has been testing my patience lately. Sent a parcel to my supplier in Lagos last week and the tracking said 2 days sha but it took almost 5 days to arrive and my customer was already upset with me by then. The staff at the office are polite enough when you're there but once your package is with them na different story because nobody picks up calls to give you updates. I'm on the fence because when things work it's good but the delays are becoming too much for my salon business.

3
Date of experience: Jan 21, 2025
Nnamdi Oyelaran
Finally got my package on time sha

Long time customer dropping a review finally because Red Star Express actually came through for me this time. Sent a parcel to my cousin in Lagos last week and it arrived the next day, which is mad considering how these courier companies usually operate. The guy who picked it up from my shop was polite and even confirmed the address twice before leaving, that attention to detail is what I appreciated most. Na so packaging go do sometimes but this one was wrapped well and nothing spoiled inside.

5
Date of experience: Jan 04, 2026
Ifeoma Yakubu
Delivery came but took forever sha

Wasn't even planning to come but my tomatoes spoilt and I needed to send some to my sister in Abuja urgently so I had to use Red Star Express. The girl at their office didn't even look up from her phone when I walked in — just pointed me to the queue like I was invisible. My package arrived sef but abeg it took three days when they said two days maximum, and when I called to complain the person on the line was like "traffic na" as if that's acceptable. I no go lie the rates they charge should mean better service than this because for what I paid I could've sent it with another company.

3
Date of experience: Apr 08, 2025

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